Retail Front-Operations Manager

Goodwill Industries of Middle Tennessee, Inc.; Murfreesboro (TN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health and Prescription Insurance

403(b) Retirement Plan

Paid Vacation

Holiday Leave

Sick Leave

Employee Assistance Program

Job summary

Goodwill Industries of Middle Tennessee, Inc. is seeking a Retail Assistant Store Manager – Front Operations to lead daily front-end and merchandising activities. You will drive a high-quality shopper experience through clean, organized, and well-merchandised spaces, while coaching the front-end team on service behaviors and efficiency.

The role emphasizes schedule management, performance tracking, and adherence to safety and pricing standards to support store goals and customer satisfaction.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Experience: 2–3 years in supervisory/lead roles in production, warehouse, retail, or logistics.
• Strong communication and organizational skills; ability to manage multiple priorities.

Responsibilities

• Oversee front-end operations to ensure clean, neat, organized, and welcoming sales floor.
• Lead front-end team activities and daily huddles; monitor performance metrics.
• Ensure pricing accuracy, signage, and product placement; maintain loss prevention practices.

Skills

Communication

Organizational skills

Production knowledge

Inventory management

Quality control

Data reporting

Outlook

Word

Excel

Forklift operation

Driver's license

Education

High School Diploma or equivalent

Associate’s degree in business, Logistics, Supply Chain, Management, Retail Operations, or a related field preferred

Tools

Outlook

Word

Excel

Job description

Goodwill Industries of Middle Tennessee, Inc. is seeking a Retail Assistant Store Manager – Front Operations to lead daily front-end and merchandising activities. You will drive a high-quality shopper experience through clean, organized, and well-merchandised spaces, while coaching the front-end team on service behaviors and efficiency.

The role emphasizes schedule management, performance tracking, and adherence to safety and pricing standards to support store goals and customer satisfaction.