Retail Front-End Team Lead – Customer Experience

The TJX Companies, Inc.; Cincinnati (OH); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health/dental/vision

Job summary

Marshalls at The TJX Companies, Inc. in Cincinnati, OH is hiring to promote an excellent customer experience and lead a team at the front of the store. You will engage with customers, train associates on front-end principles, and support loyalty programs while maintaining a clean, organized store environment.

The role requires flexibility, including nights and weekends, and a strong understanding of merchandising. Join a Fortune 100 company that values diversity and development.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Strong understanding of merchandising techniques.
• Capable of multi-tasking.
• Strong communication and organizational skills with attention to detail.
• Able to train others.
• Flexible schedule including nights and weekends.

Responsibilities

• Create a positive customer experience and lead front-of-store associates.
• Promote loyalty programs and maintain a clean, organized store.
• Assign registers, coordinate breaks, and manage POS coverage.
• Address customer concerns promptly and provide progress updates to management.
• Ensure adherence to labor laws, policies, and store procedures.
• Support training needs with management to increase effectiveness.

Skills

Strong communication

Organizational skills

Team player

Able to train others

Multi-tasking

Job description

Marshalls at The TJX Companies, Inc. in Cincinnati, OH is hiring to promote an excellent customer experience and lead a team at the front of the store. You will engage with customers, train associates on front-end principles, and support loyalty programs while maintaining a clean, organized store environment.

The role requires flexibility, including nights and weekends, and a strong understanding of merchandising. Join a Fortune 100 company that values diversity and development.