Retail Front-End Leader & Training Coach

The TJX Companies, Inc.; Boulder (CO); In loco; USD 25.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Associate discount

EAP

401(k) Associate contributions

Credit union

Referral bonuses

Medical/dental/vision

Descrizione del lavoro

Marshalls, part of The TJX Companies, Inc., seeks a front-end leader to promote an excellent customer experience and supervise Associates. You will train, coach, and coordinate POS coverage while ensuring a clean, engaging store that supports loyalty programs.

Ideal candidates have retail and leadership exposure, strong communication, and the ability to adapt to busy, diverse environments. This on-site role includes nights and weekends flexibility.

Competenze

• Strong understanding of merchandising techniques.
• Capable of multi-tasking.
• Strong communication and organizational skills with attention to detail.
• Team player, working effectively with peers and supervisors.
• Able to train others.

Mansioni

• Creates a positive internal and external customer experience.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Takes an active role in training and mentoring Associates on front end principles.
• Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs.
• Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates.
• Addresses customer concerns and issues promptly, ensuring a positive customer experience.
• Ensures Associates execute tasks and activities according to store plan; prioritizes as needed.
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
• Provides and accepts recognition and constructive feedback.
• Partners with Management on Associate training needs to increase effectiveness.
• Ensures adherence to all labor laws, policies, and procedures.
• Promotes credit and loyalty programs.
• Supports and participates in store shrink reduction goals and programs.
• Promotes safety awareness and maintains a safe environment.
• Other duties as assigned.

Conoscenze

Merchandising techniques

Multi-tasking

Communication

Organization

Train others

Team player

Descrizione del lavoro

Marshalls, part of The TJX Companies, Inc., seeks a front-end leader to promote an excellent customer experience and supervise Associates. You will train, coach, and coordinate POS coverage while ensuring a clean, engaging store that supports loyalty programs.

Ideal candidates have retail and leadership exposure, strong communication, and the ability to adapt to busy, diverse environments. This on-site role includes nights and weekends flexibility.