Retail Front End Supervisor: Lead Store Ops | Flexible

Burlington Stores

Durham (NC)

On-site

USD 32,000 - 36,000

Full time

14 days+

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Benefits offered by this job

Growth opportunities
Competitive pay
Flexible hours
15-30% associate discount
Medical, dental, and vision coverage
Employee assistance program
Life and disability insurance
Paid time off
Paid holidays
401(k)

Job summary

Burlington Stores in Durham, NC is seeking a Full-Time Customer Service Supervisor to join our front-end leadership team. You will supervise store functions, coach associates, and drive exceptional customer service while supporting merchandising, operations and HR duties.

This role requires at least one year of supervisory experience in a retail environment, the ability to work nights, weekends and holidays, and comfort with moving up to 40 lbs.

Qualifications

  • Minimum 1 year of supervisory experience in off-price, big box, or specialty retail.

Responsibilities

  • Supervise all store functions and associates as Manager on Duty.
  • Coach and train direct reports to maximize sales results.
  • Promote safety and ensure excellent customer service at all times.
  • Contribute to recruiting, interviewing, and onboarding new associates.

Skills

Supervisory experience
Interpersonal skills
Leadership

Job description

Burlington Stores in Durham, NC is seeking a Full-Time Customer Service Supervisor to join our front-end leadership team. You will supervise store functions, coach associates, and drive exceptional customer service while supporting merchandising, operations and HR duties.

This role requires at least one year of supervisory experience in a retail environment, the ability to work nights, weekends and holidays, and comfort with moving up to 40 lbs.

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