Front End Supervisor - Lead & Grow in Retail (Flexible Hours)

Paradox.ai by Workday - ATS; Rocky Mount (NC); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount

Medical, dental, and vision coverage

Life and disability insurance

Paid time off

Job summary

Burlington Stores is seeking a Full-Time Customer Service Supervisor to lead front-end operations in Rocky Mount, NC. This supervisory role partners with store management on merchandising, operations, and human resources to drive sales and service excellence.

The position requires strong leadership and the ability to manage a diverse team, while delivering exceptional customer experiences in a fast-paced retail environment.

Qualifications

• At least 1 year of supervisory experience within a retail or big-box environment.
• Strong interpersonal and customer service skills.
• Ability to work a full-time schedule including nights, weekends, and holidays as required.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, coaching, and development of direct reports.
• Promote safety for customers and associates by following company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Ensure exceptional, friendly, and professional customer service at all times.
• Support in recruiting, interviewing, and onboarding new associates.
• Participate in workload planning and community relations initiatives.

Skills

Supervisory experience

Interpersonal skills

Flexible schedule

Job description

Burlington Stores is seeking a Full-Time Customer Service Supervisor to lead front-end operations in Rocky Mount, NC. This supervisory role partners with store management on merchandising, operations, and human resources to drive sales and service excellence.

The position requires strong leadership and the ability to manage a diverse team, while delivering exceptional customer experiences in a fast-paced retail environment.