Retail Front End Supervisor — Growth & Flexible Hours

Burlington; California (MO); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount

Medical, dental, and vision coverage

Paid time off

401(k)

Job summary

Burlington Stores is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team. You will supervise front-end operations, train and coach direct reports, and partner with Store Management to maximize sales while delivering exceptional customer service.

The role emphasizes safety, teamwork, and community engagement in a fast-paced off-price environment, with opportunities for growth and a comprehensive benefits package.

Qualifications

• At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays.
• Ability to move/handle/lift store merchandise weighing 40 lbs or more, and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty
• Maximize sales results through training, developing, and coaching of direct reports
• Promote safety for both our customers and associates by adhering to company guidelines
• Cultivate a diverse culture based on teamwork and collaboration
• Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times
• Reinforce our company Asset Protection strategies to eliminate shortage
• Assist in recruiting, interviewing, and onboarding new associates
• Participate in weekly workload planning meetings
• Drives Community Relations participation through company programs and partnerships
• Coordinate meal and break periods and monitors schedule adherence

Skills

Supervisory experience

Interpersonal skills

Customer service

Job description

Burlington Stores is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team. You will supervise front-end operations, train and coach direct reports, and partner with Store Management to maximize sales while delivering exceptional customer service.

The role emphasizes safety, teamwork, and community engagement in a fast-paced off-price environment, with opportunities for growth and a comprehensive benefits package.