Retail Front End Supervisor - Growth, Flex Hours & Discount

Burlington; Mount Prospect (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Associate discount

Health benefits

Paid time off

401(k) plan

Job summary

Burlington Stores is hiring a Full-Time Customer Service Supervisor to join our store leadership team. You will supervise front-end operations, train and coach associates, and lead efforts to deliver exceptional customer service while upholding safety and asset-protection standards.

The role requires at least 1 year of supervisory experience in a retail setting, with flexibility to work nights, weekends, and holidays. Competitive pay and benefits accompany growth opportunities.

Qualifications

• At least 1 year of supervisory experience in an off-price, big box, or specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays.
• Ability to move, lift, and stand for extended periods.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Maximize sales through coaching and development of direct reports.
• Promote safety for customers and associates by following guidelines.
• Foster a diverse culture based on teamwork and collaboration.
• Resolve issues and supervise front-end operations to ensure friendly service.
• Support asset protection efforts to prevent shrinkage.
• Assist in recruiting, interviewing and onboarding new associates.
• Participate in weekly workload planning meetings.
• Engage in community relations programs and partnerships.

Skills

Supervisory experience

Interpersonal skills

Team leadership

Flexible schedule

Job description

Burlington Stores is hiring a Full-Time Customer Service Supervisor to join our store leadership team. You will supervise front-end operations, train and coach associates, and lead efforts to deliver exceptional customer service while upholding safety and asset-protection standards.

The role requires at least 1 year of supervisory experience in a retail setting, with flexibility to work nights, weekends, and holidays. Competitive pay and benefits accompany growth opportunities.