Retail Front End Supervisor — Lead Team, Drive Results

Burlington; Villa Park (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

15–30% associate discount

Medical, dental & vision

Job summary

Burlington Stores, Inc. is hiring a Full-Time Customer Service Supervisor/Selling Floor Supervisor in a leadership role within our store. You will work closely with Store Management to supervise front-end operations and drive sales while maintaining exceptional customer service.

The role requires supervisory experience, a strong people focus, and the ability to work a full-time schedule including nights, weekends, and holidays. Benefits include competitive pay and growth opportunities.

Qualifications

• At least 1 year of supervisory experience in off-price, big box, or specialty environments.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends, and holidays.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Maximize sales through training, development, and coaching of direct reports.
• Promote safety for customers and associates by following guidelines.
• Foster a diverse culture based on teamwork and collaboration.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Support community relations through company programs and partnerships.
• Manage meals/breaks and monitor schedule adherence; ensure excellent service.

Skills

Supervisory experience

Interpersonal skills

Flexible schedule

Job description

Burlington Stores, Inc. is hiring a Full-Time Customer Service Supervisor/Selling Floor Supervisor in a leadership role within our store. You will work closely with Store Management to supervise front-end operations and drive sales while maintaining exceptional customer service.

The role requires supervisory experience, a strong people focus, and the ability to work a full-time schedule including nights, weekends, and holidays. Benefits include competitive pay and growth opportunities.