Front End Supervisor - Lead Retail Operations

Burlington; Town of Hempstead (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount

Medical, dental, and vision

Job summary

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor / Selling Floor Supervisor to lead store operations and drive customer satisfaction.

You will oversee front-end functions, coach associates, and partner with Store Management to ensure safe, efficient service while upholding Burlington’s standards. The role requires supervisory experience in a retail environment, strong interpersonal skills, and flexibility to work a full-time schedule, including nights, weekends, and

Qualifications

• At least 1 year of supervisory experience in off-price, big box, or specialty retail.
• Ability to work a full-time schedule including nights, weekends and holidays.
• Ability to move/lift store merchandise weighing 40 lbs. or more and stand for extended periods.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Maximize sales through coaching, training, and development of direct reports.
• Promote safety and adhere to company guidelines for customers and associates.
• Foster a diverse culture based on teamwork and collaboration.
• Resolve issues and supervise front-end operations to ensure exceptional customer service.
• Assist in recruiting, interviewing, and onboarding new associates.

Skills

Supervisory experience

Interpersonal skills

Leadership

Customer service

Flexibility

Job description

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor / Selling Floor Supervisor to lead store operations and drive customer satisfaction.

You will oversee front-end functions, coach associates, and partner with Store Management to ensure safe, efficient service while upholding Burlington’s standards. The role requires supervisory experience in a retail environment, strong interpersonal skills, and flexibility to work a full-time schedule, including nights, weekends, and