Retail Front-End Leader & Customer Experience Coach

TJX; Akron (OH); On-site; USD 19,975 - 20,664; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision insurance

Life insurance

Job summary

TJ Maxx in Akron, OH is seeking a customer-focused leader to supervise front-of-store operations and deliver an outstanding shopping experience. You will mentor Associates, coordinate POS coverage, and reinforce store priorities while promoting loyalty programs.

Applicants should have 1 year of retail and 6 months of leadership experience, with strong communication, teamwork, and merchandising know-how. Flexible schedule including nights and weekends is required.

Qualifications

• Strong communication and organizational skills with attention to detail.
• 1 year of retail experience and 6 months of leadership experience required.
• Able to train others and work flexible hours including nights and weekends.

Responsibilities

• Promote an excellent customer experience and lead front-of-store operations.
• Mentor Associates, train on front-end principles, and support POS coverage needs.
• Ensure store tasks align with plan, prioritize, and maintain a safe, compliant environment.
• Promote loyalty programs and participate in shrink reduction initiatives.
• Communicate priorities clearly with management and Associates; provide feedback.

Skills

Communication skills

Leadership

Customer service

Merchandising

Job description

TJ Maxx in Akron, OH is seeking a customer-focused leader to supervise front-of-store operations and deliver an outstanding shopping experience. You will mentor Associates, coordinate POS coverage, and reinforce store priorities while promoting loyalty programs.

Applicants should have 1 year of retail and 6 months of leadership experience, with strong communication, teamwork, and merchandising know-how. Flexible schedule including nights and weekends is required.