Retail Front-End Supervisor - Customer Experience

TJX; Columbus (OH); On-site; USD 19,975 - 20,664; Part time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Paid parental leave

Referral bonuses

Job summary

TJX is seeking a customer service leader for the TJ Maxx Store in Columbus, OH. The role involves overseeing a team of Associates, ensuring a positive customer experience, and promoting loyalty programs. Candidates should be flexible with schedules and have retail and leadership experience.

Responsibilities include training staff, addressing customer concerns, and maintaining store standards. The position offers an engaging environment within a vibrant company.

Qualifications

• 1 year of retail experience and 6 months of leadership experience.
• Available to work flexible schedule, including nights and weekends.
• Capable of multi-tasking.

Responsibilities

• Promotes a positive customer experience.
• Oversees a team of Associates at the front of the store.
• Trains and coaches Associates on personalized customer service.

Skills

Understanding of merchandising techniques

Strong communication skills

Organizational skills

Ability to train others

Team player

Job description

TJX is seeking a customer service leader for the TJ Maxx Store in Columbus, OH. The role involves overseeing a team of Associates, ensuring a positive customer experience, and promoting loyalty programs. Candidates should be flexible with schedules and have retail and leadership experience.

Responsibilities include training staff, addressing customer concerns, and maintaining store standards. The position offers an engaging environment within a vibrant company.