Retail Front End Team Leader for Customer Experience

TJX; Canton (OH); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

TJ Maxx in Canton, OH is seeking a front-of-store leader to promote an exceptional customer experience and oversee a team of Associates on the front end. You will model service excellence, mentor staff, and help execute store priorities while maintaining a clean, organized environment.

The role requires flexible scheduling, including nights and weekends, with starting pay ranges from $14.50 to $15.00 per hour.

Qualifications

• 1 year retail and 6 months of leadership experience
• Strong customer service orientation
• Ability to train and coach Associates on front-end principles
• Flexibility to work nights and weekends

Responsibilities

• Creates a positive internal and external customer experience
• Trains and coaches Associates on front end principles
• Assigns registers, supports POS coverage, and coordinates breaks
• Addresses customer concerns promptly and maintains store plan
• Promotes loyalty programs and safety awareness
• Ensures adherence to labor laws and company policies

Skills

Leadership

Training & mentoring

Customer service

Merchandising

Communication

Multi-tasking

Job description

TJ Maxx in Canton, OH is seeking a front-of-store leader to promote an exceptional customer experience and oversee a team of Associates on the front end. You will model service excellence, mentor staff, and help execute store priorities while maintaining a clean, organized environment.

The role requires flexible scheduling, including nights and weekends, with starting pay ranges from $14.50 to $15.00 per hour.