Customer Experience Lead — Front End & Training

The TJX Companies, Inc.; South Euclid (OH); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contribution

Medical/dental/vision

Job summary

TJ Maxx in South Euclid, OH is seeking a front‑of‑store leader to promote an outstanding customer experience and supervise a team of associates. You will train staff, manage POS coverage, and support loyalty and safety programs while ensuring a clean, organized store environment.

Ideal candidates have 1 year of retail experience and at least 6 months in a leadership role, plus strong merchandising and communication skills. Flexible schedule, including nights and weekends, is required.

Qualifications

• 1 year retail experience
• 6 months leadership experience
• Strong merchandising knowledge
• Excellent communication and organizational skills

Responsibilities

• Promotes an excellent customer experience
• Oversees front-of-store team and POS coverage
• Trains and mentors associates on front-end principles
• Ensures adherence to labor laws and company policies
• Maintains store cleanliness and organized appearance
• Promotes loyalty and credit programs
• Supports store safety and shrink reduction initiatives

Skills

Leadership

Merchandising

Multi-tasking

Communication

Training others

Team player

Job description

TJ Maxx in South Euclid, OH is seeking a front‑of‑store leader to promote an outstanding customer experience and supervise a team of associates. You will train staff, manage POS coverage, and support loyalty and safety programs while ensuring a clean, organized store environment.

Ideal candidates have 1 year of retail experience and at least 6 months in a leadership role, plus strong merchandising and communication skills. Flexible schedule, including nights and weekends, is required.