Retail Front End Lead & Operations Coach

Lowe's; Columbus (OH); On-site; USD 52,000 - 75,000; Full time

Job summary

Lowe’s is seeking a Front-End Department Supervisor in Columbus, OH to lead the team, drive customer service, and manage daily operations. You will oversee staffing, coaching, and development while ensuring safety, efficiency, and adherence to store policies.

The role requires strong leadership, cross-functional collaboration, and the ability to train associates in a fast-paced retail environment. You will participate in hiring decisions, monitor performance, and coordinate daily tasks across

Qualifications

• High school diploma or GED required; equivalent experience may be considered.
• 4 years of experience in a retail environment (or 5 years if education requirement is not met).
• Experience directing or supervising teams (with or without direct report responsibility).
• Experience supporting or participating in training, mentoring and developing associates.
• Experience working cross-functionally.
• Experience using Microsoft Office Suite.
• Ability to obtain sales-related licensure or registration as required by law.

Responsibilities

• Leads team to meet customer demands and ensures staff coverage across the department.
• Participates in interviews and provides input on associate selection.
• Provides regular performance feedback and coaching to team members.
• Encourages sharing ideas to improve customer service and support activities.
• Empowers team members to make decisions with guidance as needed.
• Maintains safety, security, and shrink prevention while managing operations.
• Drives operational excellence and monitors key performance metrics.
• Coordinates front-end and fulfillment activities to ensure efficient service.

Skills

Retail leadership

Cross-functional teamwork

Mentoring & training

Team supervision

Sales discipline

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Lowe’s is seeking a Front-End Department Supervisor in Columbus, OH to lead the team, drive customer service, and manage daily operations. You will oversee staffing, coaching, and development while ensuring safety, efficiency, and adherence to store policies.

The role requires strong leadership, cross-functional collaboration, and the ability to train associates in a fast-paced retail environment. You will participate in hiring decisions, monitor performance, and coordinate daily tasks across