Retail Front End Lead: Customer Experience & Training

The TJX Companies, Inc.; Castle Rock (CO); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

The TJX Companies, Inc. is seeking a Store Associate/Lead at TJ Maxx in Castle Rock, CO. You will oversee front-of-store operations, promote a positive customer experience, and mentor Associates to uphold our loyalty programs and standards.

Responsibilities include training, coordinating POS coverage, and ensuring adherence to policies while maintaining a safe, organized store environment. Flexible schedule required, including nights and weekends.

Qualifications

• 1 year retail experience minimum.
• 6 months leadership experience.
• Strong communication and organizational skills.

Responsibilities

• Promote an excellent customer experience and loyalty programs.
• Lead front-of-store team and ensure prompt service.
• Train and mentor Associates on front end principles.
• Manage POS coverage and breaks.
• Address customer concerns promptly.
• Promote safety and store policies.

Skills

Retail experience

Leadership

Communication

Organizational skills

Merchandising

Customer service

Training others

Tools

POS systems

Job description

The TJX Companies, Inc. is seeking a Store Associate/Lead at TJ Maxx in Castle Rock, CO. You will oversee front-of-store operations, promote a positive customer experience, and mentor Associates to uphold our loyalty programs and standards.

Responsibilities include training, coordinating POS coverage, and ensuring adherence to policies while maintaining a safe, organized store environment. Flexible schedule required, including nights and weekends.