Customer Experience Lead & Loyalty Champion

The TJX Companies, Inc.; Littleton (CO); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care benefits

Paid holidays

Job summary

TJ Maxx in Littleton, CO is hiring a front-end supervisor to ensure an exceptional customer experience. You will lead Associates, oversee front-end operations, and promote loyalty programs while modeling outstanding service. The role requires scheduling flexibility, including nights and weekends.

Ideal candidates have at least 1 year in retail and 6 months in a leadership capacity, with strong merchandising knowledge and teamwork skills to drive store performance.

Qualifications

• Strong understanding of merchandising techniques.
• Capable of multi-tasking and prioritizing tasks.
• Ability to train and mentor Associates on front-end principles.

Responsibilities

• Creates a positive internal and external customer experience.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs.
• Assigns registers, supports POS coverage, and coordinates breaks.
• Addresses customer concerns promptly and maintains a clean store.

Skills

Strong communication

Organizational skills

Multi-tasking

Leadership experience

Team player

Training others

Job description

TJ Maxx in Littleton, CO is hiring a front-end supervisor to ensure an exceptional customer experience. You will lead Associates, oversee front-end operations, and promote loyalty programs while modeling outstanding service. The role requires scheduling flexibility, including nights and weekends.

Ideal candidates have at least 1 year in retail and 6 months in a leadership capacity, with strong merchandising knowledge and teamwork skills to drive store performance.