Retail Front-End Lead: Customer Experience & Training

Socket.dev; Biddeford (ME); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health/dental/vision benefits

Paid holidays/vacation/sick

Life insurance

Short/long term disability

Scholarship program

Adoption assistance

Credit union

Referral bonuses

Job summary

TJ Maxx in Biddeford, ME is seeking a front-end leader to supervise associates, ensure excellent customer service, and promote loyalty programs. You will train staff, manage POS coverage, and uphold store standards.

The role requires leadership experience in retail, strong communication, and the ability to multitask in a fast-paced environment. Competitive pay and benefits accompany the position.

Qualifications

• Minimum 1 year retail experience and 6 months of leadership experience.
• Strong client-facing communication and teamwork abilities.
• Ability to train staff and promote customer loyalty programs.

Responsibilities

• Promote an excellent customer experience and lead front-of-store operations.
• Train and mentor Associates on front-end principles and loyalty programs.
• Assign registers, coordinate breaks, and manage POS coverage.
• Address customer concerns and ensure adherence to store policies.
• Support management in priorities, safety, and loss prevention initiatives.

Skills

Customer service

Leadership

Merchandising

Multitasking

Communication

Team player

Job description

TJ Maxx in Biddeford, ME is seeking a front-end leader to supervise associates, ensure excellent customer service, and promote loyalty programs. You will train staff, manage POS coverage, and uphold store standards.

The role requires leadership experience in retail, strong communication, and the ability to multitask in a fast-paced environment. Competitive pay and benefits accompany the position.