Retail Front-End Lead — Customer Experience & Training

The TJX Companies, Inc.; Duluth (GA); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

scholarship program

adoption assistance

healthcare and vision benefits

Job summary

TJ Maxx, part of The TJX Companies, Inc., Duluth, GA, offers an opportunity to grow your career while helping deliver exceptional customer experiences in a fast-paced retail environment.

This role requires leading a front-end team, training Associates, and promoting loyalty programs, with shifts that include nights and weekends. Competitive hourly pay and a robust benefits package accompany growth opportunities.

Qualifications

• Minimum 1 year retail experience and 6 months of leadership experience.
• Strong merchandising knowledge.
• Excellent communication and organizational skills.

Responsibilities

• Create a positive customer experience and promote loyalty programs.
• Lead front-end team and manage POS coverage and breaks.
• Coach Associates on customer service and store procedures.
• Ensure compliance with labor laws and company policies.
• Address customer concerns promptly and maintain a clean, organized store.

Skills

Merchandising techniques

Multitasking

Communication skills

Team player

Able to train others

Retail leadership

Job description

TJ Maxx, part of The TJX Companies, Inc., Duluth, GA, offers an opportunity to grow your career while helping deliver exceptional customer experiences in a fast-paced retail environment.

This role requires leading a front-end team, training Associates, and promoting loyalty programs, with shifts that include nights and weekends. Competitive hourly pay and a robust benefits package accompany growth opportunities.