Retail Front‑End Lead: Customer Experience & Training

The TJX Companies, Inc.; Austin (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

The TJX Companies, Inc. in Austin, TX seeks a frontline leader responsible for delivering an excellent customer experience, guiding a team of Associates at the front of the store, and promoting loyalty programs while maintaining a clean, organized environment.

You will train and mentor staff, coordinate POS coverage, respond to customer concerns, and partner with management to meet labor and safety standards; TJX offers a competitive salary and comprehensive benefits.

Qualifications

• 1 year retail experience.
• 6 months of leadership experience.
• Strong communication and organizational skills.

Responsibilities

• Creates a positive customer experience.
• Promotes loyalty programs.
• Assigns registers and coordinates breaks.
• Addresses customer concerns promptly.
• Ensures adherence to store policies and labor laws.
• Trains Associates on front-end principles.

Skills

Merchandising techniques

Multitasking

Communication skills

Train others

Team player

Job description

The TJX Companies, Inc. in Austin, TX seeks a frontline leader responsible for delivering an excellent customer experience, guiding a team of Associates at the front of the store, and promoting loyalty programs while maintaining a clean, organized environment.

You will train and mentor staff, coordinate POS coverage, respond to customer concerns, and partner with management to meet labor and safety standards; TJX offers a competitive salary and comprehensive benefits.