Retail Engagement & Frontline Training Lead

The TJX Companies, Inc.; The Woodlands (TX); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Job summary

The TJX Companies, Inc. in Texas is seeking a Frontline Associate to promote a highly-satisfied customer experience and support frontline operations. You will train Associates, manage register transactions, and uphold policies while ensuring a welcoming, productive store environment.

You will contribute to merchandising, safety, and loss-prevention initiatives, collaborating with teammates to meet goals. TJX offers competitive pay and robust benefits across its brands.

Qualifications

• High School graduate or equivalent degree preferred.
• Available to work flexible schedule including evenings and weekends.
• Able to work as a team member.
• Excellent interpersonal skills.
• Exceptional customer service skills.
• Able to lift heavy merchandise with/without reasonable accommodations.
• Able to train and provide direction to others.
• Able to run a register/handle money.
• Must be able to handle confidential information with discretion.
• Experience as a coordinator or previous retail/supervisory experience preferred.

Responsibilities

• Promotes a “Highly Satisfied” customer experience.
• Drives customer loyalty through programs and initiatives.
• Addresses customer concerns and issues promptly.
• Trains and mentors all Associates on Policies and Procedures.
• Provides recognition and constructive feedback on cashier performance.
• Maintains and upholds merchandising standards within the queue-line.
• Maintains cash controls including change fund.
• Executes and adheres to Company directives.
• Maintains a safe environment and reports safety hazards.
• Adheres to labor laws and meal/break policies.

Skills

Customer service

Interpersonal skills

Teamwork

Leadership

Cash handling

Education

High school diploma or equivalent

Job description

The TJX Companies, Inc. in Texas is seeking a Frontline Associate to promote a highly-satisfied customer experience and support frontline operations. You will train Associates, manage register transactions, and uphold policies while ensuring a welcoming, productive store environment.

You will contribute to merchandising, safety, and loss-prevention initiatives, collaborating with teammates to meet goals. TJX offers competitive pay and robust benefits across its brands.