Retail Front-End Lead — Customer Experience Champion

Winners Merchants International, L.P.; Maricopa (AZ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

Marshalls at TJX Companies is seeking a front-of-store leader to promote an excellent customer experience and guide Associates in delivering superior service. You will train staff, coordinate POS coverage, and ensure the store operates smoothly while upholding loyalty programs and policies.

Ideal candidates bring retail leadership experience, strong communication, and the ability to multitask in a dynamic environment.

Qualifications

• Flexible schedule, including nights and weekends.
• Strong merchandising understanding.
• Ability to multitask in a fast-paced retail environment.
• Excellent communication and organizational skills.

Responsibilities

• Promote an excellent customer experience and lead by example at front of store.
• Train and mentor Associates on front end principles and loyalty programs.
• Assign registers, coordinate breaks, and ensure proper POS coverage.
• Address customer concerns promptly and maintain a clean, organized store.
• Support store goals and communicate priorities to the team.

Skills

Customer service

Leadership

Merchandising

Communication

Multitasking

Training

Teamwork

Job description

Marshalls at TJX Companies is seeking a front-of-store leader to promote an excellent customer experience and guide Associates in delivering superior service. You will train staff, coordinate POS coverage, and ensure the store operates smoothly while upholding loyalty programs and policies.

Ideal candidates bring retail leadership experience, strong communication, and the ability to multitask in a dynamic environment.