Retail Front-End Experience Lead

The TJX Companies, Inc.; Traverse City (MI); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contribution

Medical/dental/vision

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a front-of-store leader to enhance the customer experience and oversee Associates. You will role‑model service, manage POS coverage, and promote loyalty programs while maintaining store standards.

You will train team members, ensure compliance with policies and safety guidelines, and collaborate with management to meet objectives. A strong merchandising background and leadership experience are essential.

Qualifications

• 1 year of retail experience required.
• 6 months of leadership experience required.
• Strong merchandising knowledge and skills.
• Excellent communication and organizational abilities.

Responsibilities

• Promote an excellent customer experience and lead by example.
• Oversee front-of-store Associates and manage POS coverage needs.
• Coach and train Associates on front-end best practices and loyalty programs.
• Ensure adherence to labor laws, policies, and safety procedures.
• Address customer concerns promptly and maintain store standards.

Skills

Retail leadership

Merchandising

Multitasking

Communication

Training

Job description

The TJX Companies, Inc. is seeking a front-of-store leader to enhance the customer experience and oversee Associates. You will role‑model service, manage POS coverage, and promote loyalty programs while maintaining store standards.

You will train team members, ensure compliance with policies and safety guidelines, and collaborate with management to meet objectives. A strong merchandising background and leadership experience are essential.