Customer Experience Lead | Front End & Training

The TJX Companies, Inc.; Waco (TX); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health benefits

Paid holidays

Job summary

The TJX Companies, Inc. in Texas, USA seeks a front-of-store leader to promote an excellent customer experience and supervise Associates at the front of the store, modeling outstanding service and supporting loyalty programs.

You will train and mentor staff, coordinate registers and breaks, address customer concerns, ensure policy adherence, and contribute to safety and shrink reduction goals while helping the store meet sales targets.

Qualifications

• Strong communication and organizational skills with attention to detail.
• Team player with ability to train others.
• Capable of multi-tasking in a fast-paced retail environment.

Responsibilities

• Creates a positive customer experience at front of store.
• Promotes loyalty programs and assists with training Associates.
• Assigns registers and coordinates breaks for Associates.
• Addresses customer concerns promptly and professionally.
• Ensures adherence to labor laws and store policies.
• Supports shrink reduction goals and safety initiatives.

Skills

Communication

Organizational skills

Team player

Training others

Multi-tasking

Merchandising

Job description

The TJX Companies, Inc. in Texas, USA seeks a front-of-store leader to promote an excellent customer experience and supervise Associates at the front of the store, modeling outstanding service and supporting loyalty programs.

You will train and mentor staff, coordinate registers and breaks, address customer concerns, ensure policy adherence, and contribute to safety and shrink reduction goals while helping the store meet sales targets.