Customer Experience Lead — Front End & Training (Flexible)

The TJX Companies, Inc.; SOUTH PLAINFIELD (NJ); Presencial; USD 23 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Associate discount

401(k) match

Medical/dental/vision coverage

Paid holidays/vacation/sick

Resumo da oferta

The TJX Companies, Inc. Marshalls location is seeking a team-oriented leader to promote exceptional customer service and oversee front-end operations. You will guide Associates, manage POS coverage, and mentor staff to uphold loyalty programs and store standards.

Applicants should have at least 1 year of retail experience and 6 months in a leadership role. This on-site position offers a competitive hourly wage and a pathway to professional growth within a Fortune 100 company.

Qualificações

• 1 year retail experience required.
• 6 months leadership experience.
• Able to train others and promote customer satisfaction.

Responsabilidades

• Promote an excellent customer experience at front of store.
• Lead by example engaging with customers and maintaining order.
• Coordinate registers and breaks; support POS coverage.
• Address customer concerns promptly to ensure satisfaction.
• Train and mentor Associates on front-end principles and loyalty programs.
• Ensure adherence to labor laws and store policies.

Conhecimentos

Retail experience

Leadership

Customer service

Descrição da oferta de emprego

The TJX Companies, Inc. Marshalls location is seeking a team-oriented leader to promote exceptional customer service and oversee front-end operations. You will guide Associates, manage POS coverage, and mentor staff to uphold loyalty programs and store standards.

Applicants should have at least 1 year of retail experience and 6 months in a leadership role. This on-site position offers a competitive hourly wage and a pathway to professional growth within a Fortune 100 company.