Retail Front-End Customer Experience Leader

The TJX Companies, Inc.; Knoxville (TN); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health benefits

HSA

Paid holidays

Job summary

TJ Maxx in Knoxville, USA is seeking an energetic leader to oversee front-of-store operations. You will promote a positive customer experience, coach Associates, and ensure prompt service while maintaining store standards and loyalty programs.

The role requires robust retail knowledge, strong communication, and the ability to train others under a flexible schedule including nights and weekends.

Qualifications

• Minimum 1 year retail experience and 6 months in a leadership role.
• Strong communication and organizational skills with attention to detail.
• Ability to train others and coach Associates.

Responsibilities

• Promote a positive customer experience and support loyalty programs.
• Oversee front-of-store Associates and manage POS coverage and breaks.
• Lead by example, ensuring friendly service and store cleanliness.
• Address customer concerns promptly and communicate priorities to the team.

Skills

Customer service

Leadership

Communication

Merchandising

Team player

Job description

TJ Maxx in Knoxville, USA is seeking an energetic leader to oversee front-of-store operations. You will promote a positive customer experience, coach Associates, and ensure prompt service while maintaining store standards and loyalty programs.

The role requires robust retail knowledge, strong communication, and the ability to train others under a flexible schedule including nights and weekends.