Retail Floor Supervisor — Performance & Style Leader

TravisMathew; Keystone (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

TravisMathew is seeking a Store Supervisor to lead in-store sales and service excellence. You will promote a strong sales culture, coach associates, and drive profitability by building repeat client relationships and delivering knowledge on seasonal apparel.

In this role you will contribute to product merchandising, CRM activities, and store events to nurture loyalty and a premium shopping experience. Join a brand blending performance with lifestyle, offering opportunities to grow with the team.

Qualifications

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience.
• Participate in and assist with store events and CRM activities focused on rewarding repeat business.
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination.
• Provide mentorship to part-time and seasonal client associates.

Responsibilities

• The Supervisor is responsible for managing and maintaining the in-store sales and service experience and promoting sales culture to achieve or exceed sales, KPIs and profitability goals.
• Lead floor activities to meet sales targets and deliver outstanding customer service.
• Develop repeat customers and foster loyalty through personal engagement and follow-up.
• Maintain knowledge of seasonal apparel details, fits, fabrics and usage.
• Support merchandising and visual presentation to drive sales and a cohesive in-store experience.
• Coordinate store events and CRM initiatives to stimulate repeat business.
• Provide mentorship and guidance to junior client associates.

Skills

Sales excellence

Client relationship building

Product knowledge

Visual merchandising

CRM activities

Entrepreneurial mindset

Mentorship

Job description

TravisMathew is seeking a Store Supervisor to lead in-store sales and service excellence. You will promote a strong sales culture, coach associates, and drive profitability by building repeat client relationships and delivering knowledge on seasonal apparel.

In this role you will contribute to product merchandising, CRM activities, and store events to nurture loyalty and a premium shopping experience. Join a brand blending performance with lifestyle, offering opportunities to grow with the team.