Retail Floor Leader & Customer Experience Coach

Abercrombie & Fitch Spain, SL; Sacramento (CA); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a Brand Affl i a

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to serve as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure top-notch in-store experiences and sales performance. The role sits on the store leadership team, driving daily operations and customer satisfaction.

You will open and close routines, operate POS systems, fulfill omni-channel orders, and maintain product knowledge and visual displays. Strong communication and adaptability are essential for success.

Qualifications

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Open and close the store routines.
• Operate Register/Point of Sale systems.
• Fulfill omni-channel orders.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the brand and support company culture.

Skills

Customer focus

Interpersonal skills

Communication skills

Adaptability

Fashion sense

Education

High School Diploma/GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to serve as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure top-notch in-store experiences and sales performance. The role sits on the store leadership team, driving daily operations and customer satisfaction.

You will open and close routines, operate POS systems, fulfill omni-channel orders, and maintain product knowledge and visual displays. Strong communication and adaptability are essential for success.