Retail Floor Lead & Customer Experience Coach

Abercrombie & Fitch Spain, SL; Austin (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

Global team celebration of YOU

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to supervise on the sales floor and guide Brand Reps and Stock Associates. You will support store performance through exceptional customer experience and team achievement of daily sales targets.

The role involves opening/closing routines, POS operations, omni-channel fulfillment, and upkeep of visual displays. Strong communication and fashion awareness are essential for success.

Qualifications

• High School Diploma or GED preferred or equivalent.
• 1 year of retail experience preferred.
• Experience in leading groups or teams is preferred.
• Maintain a strong customer focus and interpersonal skills.
• Knowledge of current fashion trends; energetic and proactive.

Responsibilities

• Open and close routines.
• Operate register/Point of Sale systems.
• Fulfill omni-channel orders.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the brand and embody company culture and values.

Skills

Retail leadership

Customer focus

Communication

Team coaching

Education

High School Diploma/GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to supervise on the sales floor and guide Brand Reps and Stock Associates. You will support store performance through exceptional customer experience and team achievement of daily sales targets.

The role involves opening/closing routines, POS operations, omni-channel fulfillment, and upkeep of visual displays. Strong communication and fashion awareness are essential for success.