Retail Floor Leader & Customer Experience Coach

Abercrombie & Fitch Spain, SL; Gilbert (AZ); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a Brand Afffili-

Training and Development

Job summary

Abercrombie & Fitch Co. is seeking a Part-Time Key Lead to ensure a quality in-store experience and to lead brand reps and stock associates on the floor. You will guide daily store operations, coach teams, and drive performance in customer experience and sales.

Expect 12–16 hours weekly with required Saturday/Sunday availability and certain holidays. Peak periods may require additional hours to support business needs and ensure exceptional customer service.

Qualifications

• High School Diploma/G.E.D. preferred or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory/management experience is not required. Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Energetic and assertive

Adaptability

Detail-oriented

Initiative

Team leadership

Fashion knowledge

Education

High School Diploma or GED

Job description

Abercrombie & Fitch Co. is seeking a Part-Time Key Lead to ensure a quality in-store experience and to lead brand reps and stock associates on the floor. You will guide daily store operations, coach teams, and drive performance in customer experience and sales.

Expect 12–16 hours weekly with required Saturday/Sunday availability and certain holidays. Peak periods may require additional hours to support business needs and ensure exceptional customer service.