Store Floor Leader: Customer Experience & Team Coach

Abercrombie & Fitch Spain, SL; Pittsburgh (Allegheny County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Training and Development

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure a quality in-store experience. As Floor Supervisor you will guide Brand Reps and Stock Associates to keep store operations running smoothly and drive daily sales.

You’ll join the store leadership team and influence customer experience and team performance. Schedule varies; expected 12-16 hours per week with weekend and holiday coverage. Peak periods may increase hours to meet business needs.

Qualifications

• High School Diploma/G.E.D. preferred
• 1 year of retail experience is preferred
• Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Energetic and assertive

Adaptability and flexibility

Detail-oriented

Initiative

Education

High School Diploma/GED preferred

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure a quality in-store experience. As Floor Supervisor you will guide Brand Reps and Stock Associates to keep store operations running smoothly and drive daily sales.

You’ll join the store leadership team and influence customer experience and team performance. Schedule varies; expected 12-16 hours per week with weekend and holiday coverage. Peak periods may increase hours to meet business needs.