Retail Floor Leader — Brand Experience & Sales

Abercrombie & Fitch Spain, SL; Fargo (ND); On-site; USD 17,000 - 25,000; Part time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure customers receive a quality in-store experience. Acting as Floor Supervisor, you guide Brand Reps and Stock Associates to keep store operations running smoothly on the floor.

This part-time position requires weekend availability with 12–16 hours per week and additional hours during peak times, holidays, and weekends to support business needs. It is part of the store leadership team focused on sales and customer satisfaction.

Qualifications

• High School Diploma or GED preferred.
• 1 year of retail experience preferred.
• Retail supervisory/management experience is not required; leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Retail leadership

Customer focus

Communication skills

Interpersonal skills

Fashion knowledge

Education

High school diploma

GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure customers receive a quality in-store experience. Acting as Floor Supervisor, you guide Brand Reps and Stock Associates to keep store operations running smoothly on the floor.

This part-time position requires weekend availability with 12–16 hours per week and additional hours during peak times, holidays, and weekends to support business needs. It is part of the store leadership team focused on sales and customer satisfaction.