Retail Floor Lead - Customer Experience & Sales

Abercrombie & Fitch Spain, SL; Louisville (KY); Presencial; USD 17 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Brand Affiliate opportunities

Training and Development

Global team appreciation

Resumo da oferta

Abercrombie & Fitch Co. is seeking a Key Lead to supervise on the sales floor and coach Brand Reps and Stock Associates. You’ll help ensure an exceptional in-store experience, drive daily sales, and lead by example on the shop floor.

The role supports store leadership, with schedule variability and 12–16 hours per week, including Saturdays, Sundays, and some holidays. Peak periods may require more hours to meet business needs.

Qualificações

• High School Diploma or GED preferred or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required; leading groups or teams preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsabilidades

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Conhecimentos

Customer focus

Interpersonal skills

Communication skills

Energetic and outgoing

Assertive

Take initiative

Adaptability

Detail oriented

Formação académica

High School Diploma / GED

Ferramentas

POS systems

Descrição da oferta de emprego

Abercrombie & Fitch Co. is seeking a Key Lead to supervise on the sales floor and coach Brand Reps and Stock Associates. You’ll help ensure an exceptional in-store experience, drive daily sales, and lead by example on the shop floor.

The role supports store leadership, with schedule variability and 12–16 hours per week, including Saturdays, Sundays, and some holidays. Peak periods may require more hours to meet business needs.