Retail Floor Leader: Coaching, Merch & Service

Lowe's; Chambersburg (Franklin County); Presencial; USD 22.000 - 33.000; Tempo integral

Resumo da vaga

Lowe’s in the United States is seeking a Sales Floor Department Supervisor to lead a team and deliver outstanding customer service while keeping the store clean, safe, and stocked.

You’ll coach associates, delegate daily tasks, monitor performance, and ensure adequate department coverage. You may also open or close the store as MOD and help with merchandising decisions to meet sales and service objectives.

Qualificações

• High School Diploma or equivalent; 3 years retail experience OR 5 years retail experience.
• 1 year of customer service experience.
• 1 year supporting Pro customers (for Pro Department Supervisor).
• Experience providing direction or supervision to teams.
• Experience training, mentoring and developing associates.
• Experience working cross-functionally.
• Proficiency with Microsoft Office Suite.

Responsabilidades

• Lead and enable a team of associates to deliver the best customer experience.
• Coach and train associates, delegate tasks, and monitor daily performance.
• Handle down stocking, area recovery, and merchandising input as needed.
• Ensure store safety, conduct safety walks, and report hazards.
• Open/close the store as MOD when required; support other departments as needed.

Conhecimentos

Customer service

Coaching

Leadership

Safety awareness

Microsoft Office

Formação

High School Diploma or equivalent

Ferramentas

Genesis

Sterling

M2O

Project Tool

Descrição da vaga

Lowe’s in the United States is seeking a Sales Floor Department Supervisor to lead a team and deliver outstanding customer service while keeping the store clean, safe, and stocked.

You’ll coach associates, delegate daily tasks, monitor performance, and ensure adequate department coverage. You may also open or close the store as MOD and help with merchandising decisions to meet sales and service objectives.