Flooring Dept Supervisor: Lead, Coach & Serve

Lowe's; Silverthorne (CO); Presencial; USD 41.000 - 46.000; Tempo integral

Resumo da vaga

Lowe’s is hiring a Sales Floor Department Supervisor to lead a team delivering outstanding customer service on the sales floor. You will coach associates, manage daily tasks, and ensure safety and proper department coverage while supporting merchandising decisions and customer needs.

The role involves direct customer interactions, training, and occasional store opening/closing. Travel is minimal, with a focus on in-store leadership and collaboration across departments.

Qualificações

• High School Diploma or equivalent and 3 years of retail experience.
• 1 year of customer service experience.
• 1 year of Pro customer support experience (for Pro Department Supervisor).
• Experience supervising teams (with or without direct reports).
• Experience training and mentoring associates.
• Experience cross-functionally.
• Experience using Microsoft Office Suite.

Responsabilidades

• Lead and enable a team of associates to deliver a great customer experience.
• Provide coaching and training to staff and ensure department coverage.
• Oversee daily tasks, performance, and store safety practices.
• Assist with merchandising decisions and down stocking/area recovery.
• Greet customers, identify needs, clarify solutions, and help close sales.

Conhecimentos

Customer service

Team supervision

Cross-functional

Microsoft Office

Pro customer support

Formação

High School Diploma or equivalent

Ferramentas

Microsoft Office Suite

Store systems (Project Tool, Genesis)

Descrição da vaga

Lowe’s is hiring a Sales Floor Department Supervisor to lead a team delivering outstanding customer service on the sales floor. You will coach associates, manage daily tasks, and ensure safety and proper department coverage while supporting merchandising decisions and customer needs.

The role involves direct customer interactions, training, and occasional store opening/closing. Travel is minimal, with a focus on in-store leadership and collaboration across departments.