Retail Floor Lead - Elevate Service & Team Growth

Mejuri; Madera (CA); Presencial; USD 33.000 - 37.000; Tempo integral

Benefícios oferecidos por esta vaga

Comprehensive medical options

401(k) & commuter benefits

Retail bonus program

Resumo da vaga

Mejuri in the United States is seeking a Floor Lead to join our store leadership team. You will uphold exceptional customer service standards, foster team development, and ensure smooth daily operations on the sales floor.

As a Floor Lead, you will motivate staff, embody Mejuri’s values, coach on selling steps, manage in-store services such as piercing and engraving, and drive KPI results while maintaining visual standards. This role emphasizes hands-on leadership and collaboration.

Qualificações

• Experience in a high volume retail environment.
• Adaptable with the ability to think creatively and quickly.
• Excellent organization and analytical skills.
• Critical thinking ability - identify potential challenges and develop action plans.
• Physical requirements: stand 8 hours, lift up to 50 lbs.
• Evening, weekend and holiday availability as store hours require.

Responsabilidades

• Lead by example on the sales floor, training and upholding Mejuri’s steps of selling.
• Drive KPI results and engagement of the team through STACK Leadership.
• Ensure positive customer experience and promote services (piercing, engraving).
• Support inventory, order fulfillment, and back-of-house efficiency.
• Coach onboarding, assess performance, and maintain healthy team relations.
• Uphold visual standards and branding across displays and store tools.

Conhecimentos

Retail experience

Adaptable

Organizational skills

Analytical skills

Critical thinking

Endurance / physical stamina

Evening/weekend availability

Descrição da vaga

Mejuri in the United States is seeking a Floor Lead to join our store leadership team. You will uphold exceptional customer service standards, foster team development, and ensure smooth daily operations on the sales floor.

As a Floor Lead, you will motivate staff, embody Mejuri’s values, coach on selling steps, manage in-store services such as piercing and engraving, and drive KPI results while maintaining visual standards. This role emphasizes hands-on leadership and collaboration.