Floor Lead: Elevate Service & Team Performance

Mejuri; United States; On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid sick days

Monthly retail bonus program

Regular performance reviews

In-house retail learning program

Generous product discount

Job summary

Mejuri is seeking a Floor Lead to join our store leadership team in the United States. You will drive exceptional customer service, coach staff, and ensure flawless daily operations on the sales floor.

The role emphasizes leadership, teamwork, and Nimble execution in a luxury retail setting, with responsibilities across inventory, promotions, and store standards. Evening and weekend availability is required.

Qualifications

• Experience in a high volume retail environment.
• Adaptable with the ability to think creatively and quickly.
• Excellent organization and analytical skills.
• Critical thinking ability - identify potential challenges and develop action plans.
• Physical requirements: Ability to stand for 8 hours, lift up to 50 lbs.
• Must be able to work evenings, weekends & holidays in alignment with the stores availability requirements.

Responsibilities

• Lead store leadership team and uphold customer service standards while guiding the team on Mejuri’s Steps of Selling.
• Drive KPIs and engagemement of the team, maximizing sales results.
• Oversee Inventory, order fulfillment, storage and organization to support in-store and back-of-house flows.
• Ensure visual merchandising standards and brand presentation are upheld across fixtures and decor.
• Onboard and develop staff, assess performance, and maintain a positive work environment.
• Handle escalations and collaborate with cross-functional teams to resolve issues.

Skills

Retail experience

Analytical skills

Organizational skills

Critical thinking

Adaptability

Physical stamina

Tools

POS systems

Inventory management software

Job description

Mejuri is seeking a Floor Lead to join our store leadership team in the United States. You will drive exceptional customer service, coach staff, and ensure flawless daily operations on the sales floor.

The role emphasizes leadership, teamwork, and Nimble execution in a luxury retail setting, with responsibilities across inventory, promotions, and store standards. Evening and weekend availability is required.