Retail Floor Lead: Elevate Customer Experience & Team

Mejuri; New York (NY); On-site; USD 31,684 - 35,817; Full time

Benefits offered by this job

Paid sick days

Monthly retail bonus program

Generous product discount

Job summary

Mejuri is looking for a Floor Lead in New York, NY, who will play a critical leadership role in driving store success through superior customer service and team engagement. This position requires experience in high-volume retail, strong leadership abilities, and the capacity to manage daily operations efficiently. The ideal candidate will inspire and develop team members while upholding brand standards. Benefits include paid sick days and a retail bonus program with a pay range of $23 to $26 per hour depending on experience.

Qualifications

• Experience in a high-volume retail environment.
• Ability to think creatively and quickly.
• Must be able to work evenings, weekends & holidays.

Responsibilities

• Drive the success of the store by upholding exceptional customer service standards.
• Ensure positive customer experience and promote service offerings.
• Participate in the execution of inventory & cycle counts.

Skills

Customer service expertise

Team leadership

Adaptability

Analytical skills

Critical thinking

Tools

Point-of-sale systems

Inventory management software

Job description

Mejuri is looking for a Floor Lead in New York, NY, who will play a critical leadership role in driving store success through superior customer service and team engagement. This position requires experience in high-volume retail, strong leadership abilities, and the capacity to manage daily operations efficiently. The ideal candidate will inspire and develop team members while upholding brand standards. Benefits include paid sick days and a retail bonus program with a pay range of $23 to $26 per hour depending on experience.