Floor Lead: Elevate Customer Experience & Lead a Dynamic Retail Team

Mejuri; Jacksonville (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Monthly retail bonus program

Performance reviews

In-house retail learning program

Job summary

Mejuri in Jacksonville, FL is seeking a Floor Lead to join our store leadership team. You will uphold Mejuri’s customer service standards, foster team development, and ensure seamless daily operations on the sales floor.

A natural motivator and collaborative teammate, you will inspire staff and create an engaging experience for customers. We value high volume retail experience, strong organizational skills, and the ability to work evenings, weekends and holidays.

Qualifications

• Experience in a high volume retail environment.
• Ability to work evenings, weekends and holidays.
• Strong organizational and analytical skills.
• Excellent interpersonal and communication skills.

Responsibilities

• Lead by example to uphold Mejuri’s Steps of Selling.
• Drive KPIs and motivate the team.
• Oversee in-store services including piercing and engraving.
• Support inventory, back-of-house operations and order fulfilment.
• Coach onboarding and development of store staff.
• Maintain visual merchandising standards.

Skills

Customer service

Team leadership

Interpersonal skills

Communication

Tools

POS systems

Inventory software

Job description

Mejuri in Jacksonville, FL is seeking a Floor Lead to join our store leadership team. You will uphold Mejuri’s customer service standards, foster team development, and ensure seamless daily operations on the sales floor.

A natural motivator and collaborative teammate, you will inspire staff and create an engaging experience for customers. We value high volume retail experience, strong organizational skills, and the ability to work evenings, weekends and holidays.