Retail Floor Lead: Elevate Customer Experience & Sales

Abercrombie & Fitch Spain, SL; Winchester (VA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Sales incentive bonus

Merchandise discount

Career advancement

Brand affiliate potential

Training and development

Supportive culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure customers receive a quality in-store experience. The role acts as Floor Supervisor, coaching Brand Reps and Stock Associates and driving daily sales on the floor.

You will perform openings and closings, operate POS, fulfill OMNI channel orders, build visual displays, analyze reports, protect store assets, and embody our brand culture and values.

Qualifications

• High School Diploma or GED preferred or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required but leading groups or teams is preferred.
• Maintain a strong customer focus and exceptional interpersonal skills.
• Possess strong communication skills and knowledge of current fashion trends.
• Be energetic, outgoing, and assertive; take initiative and show confidence.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Energetic

Assertive

Initiative

Education

High School Diploma

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure customers receive a quality in-store experience. The role acts as Floor Supervisor, coaching Brand Reps and Stock Associates and driving daily sales on the floor.

You will perform openings and closings, operate POS, fulfill OMNI channel orders, build visual displays, analyze reports, protect store assets, and embody our brand culture and values.