Retail Floor Lead — Elevate Sales & Customer Experience

Abercrombie & Fitch Spain, SL; Miami (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Career Advancement Opportunities

Brand Affiliate potential

Training and Development

Inclusive, global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to serve as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a quality in-store experience and drive daily sales. You will lead on-the-floor operations, coaching, and ensuring the store runs smoothly while upholding the brand's values.

The role involves opening/closing routines, POS use, OMNI channel fulfillment, and maintaining visual displays, with emphasis on customer engagement and team performance.

Qualifications

• High School Diploma or GED preferred or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience is not required, but leading groups or teams is preferred.

Responsibilities

• Open and close routines.
• Operate POS systems.
• Fulfill Omni Channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the Brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication

Team leadership

Education

High School Diploma/GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to serve as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a quality in-store experience and drive daily sales. You will lead on-the-floor operations, coaching, and ensuring the store runs smoothly while upholding the brand's values.

The role involves opening/closing routines, POS use, OMNI channel fulfillment, and maintaining visual displays, with emphasis on customer engagement and team performance.