Retail Floor Lead: Elevate Customer Experience & Sales

A&F Stores, Inc.; Bakersfield (CA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Sales incentive bonus

Merchandise discount

Career advancement

Brand Affiliate program

Training & development

Inclusive team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure an exceptional in-store experience and daily sales targets on the floor.

The role is part of the store leadership team, focusing on customer experience, team performance, and driving store results. Strong communication, energy, and adaptability are essential for success in a fast-paced, brand-driven retail environment.

Qualifications

• High School Diploma or GED preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience is not required.
• Strong communication and interpersonal skills.
• Ability to balance multiple tasks and be detail-oriented.

Responsibilities

• Open and close routines.
• Operate POS systems.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the Brand and exemplify company culture and values.

Skills

Retail leadership

Customer focus

Communication skills

Adaptability

Education

High School Diploma or GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure an exceptional in-store experience and daily sales targets on the floor.

The role is part of the store leadership team, focusing on customer experience, team performance, and driving store results. Strong communication, energy, and adaptability are essential for success in a fast-paced, brand-driven retail environment.