Retail Floor Lead — Elevate Customer Experience

Abercrombie & Fitch Spain, SL; Wrentham (MA); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Sales incentive bonus

Merchandise discount

Career advancement opportunities

Brand affiliate opportunity

Training and development

Global team recognition

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure top-notch in-store experiences and daily sales performance.

You will be part of the store leadership team, driving results on the floor through customer-centric service and team achievement. Responsibilities include opening/closing routines, POS operations, omni-channel fulfillment, product knowledge, visual merchandising, and inventory control, while embodying the brand

Qualifications

• High School Diploma or GED preferred.
• 1 year of retail experience preferred.
• Retail supervisory/leadership experience not required but preferred.
• Strong communication and interpersonal skills required.
• Energetic, outgoing, and adaptable attitude preferred.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Strong communication skills

Customer focus

Team leadership experience

Fashion trend knowledge

Education

High School Diploma or GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure top-notch in-store experiences and daily sales performance.

You will be part of the store leadership team, driving results on the floor through customer-centric service and team achievement. Responsibilities include opening/closing routines, POS operations, omni-channel fulfillment, product knowledge, visual merchandising, and inventory control, while embodying the brand