Retail Floor Lead: Customer Experience & Sales

Abercrombie & Fitch Spain, SL; Saugus (MA); Sur place; USD 20 000 - 29 000; Temps partiel

Avantages offerts par ce poste

Sales incentive bonus

Merchandise discount

Career advancement

Brand affiliate program

Training and development

Global team culture

Résumé du poste

Abercrombie & Fitch Co. is seeking a Key Lead to ensure customers receive a quality in-store experience, acting as Floor Supervisor and coaching Brand Reps and Stock Associates. The role drives store performance on the floor through customer experience and team achievement of daily sales.

Position includes opening/closing routines, POS operations, and omni-channel order fulfillment. You will maintain displays, analyze reports, protect assets, and represent the brand with strong communication and

Qualifications

• High School Diploma or GED required or equivalent.
• Retail experience preferred; supervisory experience not required.

Responsabilités

• Open and close routines.
• Operate register/POS systems.
• Fulfill Omni Channel orders.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reports to inform decisions.
• Protect store assets and perform inventory control.
• Represent the brand and uphold company culture.

Connaissances

Customer focus

Interpersonal skills

Communication

Fashion trends

Energetic

Adaptability

Detail-oriented

Formation

High School Diploma/GED

Description du poste

Abercrombie & Fitch Co. is seeking a Key Lead to ensure customers receive a quality in-store experience, acting as Floor Supervisor and coaching Brand Reps and Stock Associates. The role drives store performance on the floor through customer experience and team achievement of daily sales.

Position includes opening/closing routines, POS operations, and omni-channel order fulfillment. You will maintain displays, analyze reports, protect assets, and represent the brand with strong communication and