Retail Floor Lead - Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; North Attleborough (MA); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a Brand Brandate

Training and Development

A Global Team of People Who’ll Celebr

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure exceptional in-store experiences and daily sales targets. You’ll lead opening/closing routines, operate POS, and drive visual displays while maintaining store operations.

You will coach teams, demonstrate strong product knowledge, and contribute to omni-channel order fulfillment. Weekly hours include weekends and peak periods, with a dynamic, customer-centric role on the

Qualifications

• Open and close routines performed.
• Operate POS systems to process sales.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.

Responsibilities

• Lead on the sales floor as a Floor Supervisor, guiding Brand Reps and Stock Associates.
• Represent the Abercrombie brand and culture to customers.
• Provide coaching to team members to improve performance.

Skills

Strong communication skills

Interpersonal skills

Customer focus

Education

High School Diploma/GED or equivalent

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure exceptional in-store experiences and daily sales targets. You’ll lead opening/closing routines, operate POS, and drive visual displays while maintaining store operations.

You will coach teams, demonstrate strong product knowledge, and contribute to omni-channel order fulfillment. Weekly hours include weekends and peak periods, with a dynamic, customer-centric role on the