Retail Floor Lead: Elevate Customer Experience

Vuori; Richmond (VA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori is seeking a Retail Floor Lead at Short Pump Town Center to guide the sales team, embody Vuori's brand values, and ensure outstanding customer experiences. The role requires proactive leadership, relationship-building with customers, and maintaining Vuori's high standards on the retail floor.

The position includes leading daily store operations, driving sales in a team-based commission environment, and staying knowledgeable about new products.

Qualifications

• Leadership in a fast-paced retail environment.
• Strong customer service orientation and product knowledge.
• Excellent communication and interpersonal abilities.

Responsibilities

• Lead sales floor and team to deliver exceptional customer experiences; prioritize customer experience.
• Own the sales floor operations in manager's absence; delegate tasks and maintain standards.
• Prepare fitting rooms, assist customers with sizes and feedback on merchandise.

Skills

Leadership

Customer service

Communication

Interpersonal skills

Organizational skills

Punctuality

Team management

Learning adaptability

Job description

Vuori is seeking a Retail Floor Lead at Short Pump Town Center to guide the sales team, embody Vuori's brand values, and ensure outstanding customer experiences. The role requires proactive leadership, relationship-building with customers, and maintaining Vuori's high standards on the retail floor.

The position includes leading daily store operations, driving sales in a team-based commission environment, and staying knowledgeable about new products.