Retail Floor Lead — Lead, Elevate Customer Experience

Vuori; Skokie (IL); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori is hiring a Retail Store Floor Lead to guide the sales team, embody Vuori’s brand values, and elevate customer experiences. Under the Store Manager, the Floor Lead will supervise the floor, delegate tasks, and act as a go-to person for daily operations.

The role emphasizes building customer relationships, product knowledge, and driving sales in a fast-paced retail environment with a focus on teamwork and excellent service.

Qualifications

• Experience delivering high-quality customer experiences.
• Strong leadership and accountability.
• Excellent verbal and written communication.

Responsibilities

• Create unforgettable customer experience.
• Lead the sales floor and team to prioritize customer experience.
• Prepare fitting rooms, find sizes, and provide feedback on merchandise.
• Forge relationships with customers about product details and events.
• Stay informed on new products and best sellers.

Skills

Customer service

Leadership

Communication

Team motivation

Job description

Vuori is hiring a Retail Store Floor Lead to guide the sales team, embody Vuori’s brand values, and elevate customer experiences. Under the Store Manager, the Floor Lead will supervise the floor, delegate tasks, and act as a go-to person for daily operations.

The role emphasizes building customer relationships, product knowledge, and driving sales in a fast-paced retail environment with a focus on teamwork and excellent service.