Retail Floor Lead — Elevate Customer Experience

Vuori; Commerce (CA); On-site; USD 27,000 - 31,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Generous Vuori Discount & Industry Per

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori is seeking a Retail Store Floor Lead in California to guide the sales team with enthusiasm while reflecting Vuori’s brand values. You will drive customer experiences, train staff on product details, and maintain store standards on the shop floor.

This role requires leadership, punctuality, and strong interpersonal skills in a fast-paced environment. A passion for fashion, active-wear, and a coastal lifestyle helps success in this position.

Qualifications

• Available mornings and/or evenings; 8 hour shifts; 5 days/week; at least 1 weekend day.
• Customer service expert with strong communication and relationship-building skills.
• Ability to develop relationships with customers and colleagues; proactive in addressing concerns.
• Excellent organizational skills and initiative with attention to punctuality.

Responsibilities

• Create an unforgettable customer experience for every guest.
• Own the sales floor and lead the team to prioritize customer experience.
• Prepare fitting rooms, locate sizes, and provide honest feedback on merchandise.
• Build lasting relationships with customers through product knowledge and events.
• Stay informed on new products and bestsellers and share insights with the team.

Skills

Customer service

Leadership

Communication

Punctuality

Team management

Relationship building

Job description

Vuori is seeking a Retail Store Floor Lead in California to guide the sales team with enthusiasm while reflecting Vuori’s brand values. You will drive customer experiences, train staff on product details, and maintain store standards on the shop floor.

This role requires leadership, punctuality, and strong interpersonal skills in a fast-paced environment. A passion for fashion, active-wear, and a coastal lifestyle helps success in this position.