Retail Floor Lead - Customer Experience & Team Growth

Abercrombie & Fitch Co.; Woodbridge (VA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Career Advancement

Brand Affiliate

Training & Development

Global Team

Job summary

Abercrombie & Fitch Co. in Woodbridge, VA seeks a Part-time Key Lead to supervise on the sales floor, coach Brand Reps and Stock Associates, and drive store performance through customer experience and daily sales goals.

You will perform opening/closing routines, operate POS systems, fulfill omni-channel orders, and maintain visual displays while protecting store assets and inventory. Strong communication and fashion awareness are essential.

Qualifications

• High School Diploma/ G.E.D. preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Brand knowledge

Energy & drive

Initiative

Adaptability

Detail oriented

Team leadership

Visual merchandising

Education

High School Diploma or G.E.D.

Tools

POS Systems

Job description

Abercrombie & Fitch Co. in Woodbridge, VA seeks a Part-time Key Lead to supervise on the sales floor, coach Brand Reps and Stock Associates, and drive store performance through customer experience and daily sales goals.

You will perform opening/closing routines, operate POS systems, fulfill omni-channel orders, and maintain visual displays while protecting store assets and inventory. Strong communication and fashion awareness are essential.