Floor Lead: Customer Experience & Sales Coach

A&F Stores, Inc.; Leesburg (VA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Merchandise discount

Quarterly sales incentive bonus

Career advancement opportunities

Training and development

Brand affiliate opportunity

Global team culture

Job summary

Abercrombie & Fitch Co. in Leesburg, VA is seeking a Key Lead to supervise the floor, coach Brand Reps and Stock Associates, and drive daily sales through excellent customer experience.

You will perform opening/closing routines, operate POS, fulfill omni-channel orders, maintain visual displays, and analyze reports to guide decisions.

The role emphasizes brand representation, strong communication, adaptability, and a proactive work ethic; schedule is 12-16 hours weekly with weekend availability.

Qualifications

• High school diploma or GED preferred.
• 1 year of retail experience preferred.
• Experience leading groups or teams preferred.
• Strong customer focus and communication skills.

Responsibilities

• Perform opening and closing routines.
• Operate register/POS systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and control inventory.
• Represent brand and company culture.

Skills

Customer focus

Interpersonal skills

Communication

Adaptability

Multitasking

Initiative

Fashion trends

Energetic

Assertive

Team leadership

Retail experience

Education

High School diploma / GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. in Leesburg, VA is seeking a Key Lead to supervise the floor, coach Brand Reps and Stock Associates, and drive daily sales through excellent customer experience.

You will perform opening/closing routines, operate POS, fulfill omni-channel orders, maintain visual displays, and analyze reports to guide decisions.

The role emphasizes brand representation, strong communication, adaptability, and a proactive work ethic; schedule is 12-16 hours weekly with weekend availability.