Retail Floor Lead: Customer Experience & Sales Coach

Abercrombie & Fitch Spain, SL; BLOOMINGTON (MN); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Sales incentive bonus

Merchandise discount

Career advancement

Brand affiliate

Training and development

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure customers receive a quality in-store experience by acting as Floor Supervisor and coaching Brand Reps and Stock Associates.

You will be part of the store leadership team, driving performance on the floor through customer experience and daily sales goals. The role involves opening and closing routines, operating POS, fulfilling OMNI channel orders, maintaining product knowledge and visual displays, and protecting store assets through

Qualifications

• High School Diploma or GED preferred.
• 1 year retail experience preferred.
• Retail supervisory/management experience not required.
• Strong customer focus and interpersonal skills.
• Energetic, outgoing, and assertive.

Responsibilities

• Open and close routines.
• Operate register/POS systems.
• Fulfill OMNI channel orders.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and inventory control.
• Represent the Brand and company culture.

Skills

Leadership

Customer service

Communication skills

Product knowledge

Visual merchandising

Inventory control

Team coaching

Education

High School Diploma/GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure customers receive a quality in-store experience by acting as Floor Supervisor and coaching Brand Reps and Stock Associates.

You will be part of the store leadership team, driving performance on the floor through customer experience and daily sales goals. The role involves opening and closing routines, operating POS, fulfilling OMNI channel orders, maintaining product knowledge and visual displays, and protecting store assets through